INTERNATIONAL ORDERS

Important for all International Freight

Chancellors Cellars is able to deliver World Wide via International Air and Economy Air.  Please Note: Orders to Japan are limited to a maximum of 10 kg approximately 6 x 750 ml bottles.  This will require a case of 12 to be shipped on two separate consignments which will incur two freight and insurance charges.

Costs of International Freight  is calculated automatically via our shopping cart when you place your order. The amount is displayed as a sub total referred to as "Freight".   Please allow 7 - 21 days for delivery (for cheque payments – cheques must firstly be cleared before order is processed).

At present Chancellors Cellars is unable to deliver to the United States of America and North America due to National, State, and Territory Liquor Laws and Regulations.  However, if you hold a Liquor License and you are over the age of 21, you can sign for the delivery and the order is shipped to a business address holding a Liquor License, we may be able to assist you, only after confirmation of these details.  Important - Customs Clearance.: The purchaser is responsible to pay for any additional costs for Custom Clearance.  You must check with your local authorities and your country's customs or import duties, excises, laws, regulations, permits and licences on alcohol, if applicable, before you order.    In some countries, you must be 21 years of age to order and receive alcohol.  

Overseas customers who wish to order, for special occasions, wine, beer or spirits for delivery to friends and relatives who reside in Australia, Australia Wide freight charges apply and delivery is via Australia Post eParcel.

Credit Card Payment

Your Credit Card information is processed by secure ecommerce shopping cart software and credit card processing is provided by ezimerchant. Chancellors Cellars accepts MasterCard, Visa, American Express and JCB (Japanese Bureau Card)

If you wish, you can use the account details for payments using Direct Deposit or Internet Banking.  After payment is confirmed the goods will be despatched.

Procedure Direct Deposit

If you choose the following payment option such as direct deposit you may deposit your payment at a St George Bank (Australia) through Internet Banking.  Funds are to be deposited into the following account:

                           Account Name:              Chancellors Cellars

                                    Account Type:              Cheque Account

                                    Bank:                           St George Bank

                                    BSB Number:                  113-879

                                    Account Number:           126-148-861

Once you have deposited the funds into this account, Your bank or financial institution will provide you either a receipt or reference number for verification.  If this is not given to you, you must request it. (Reference Number is supplied to you automatically when using Internet Banking) When depositing payment use the Order Number provided. If you are a International Customer and wish to use Direct Deposit  please email to us at info_cc@bigpond.net.au to confirm your details and obtain the SWIFT CODE for International Transfer.

Terms  and Conditions

All international freight charges will be added to you order automatically via our shopping cart at the time of processing.

Important - Customs Clearance:  You must check with your local authorities and your country's customs or import duties, excises, laws, regulations, permits and licences on alcohol, if applicable, before you order.    In some countries, you must be 21 years of age to order and receive alcohol.  The purchaser is responsible to pay for any additional costs for Custom Clearance. 

Please complete all details, delivery address, telephone number (include country and area codes), fax details, email address and instructions via our shopping cart facility.

Stock availability and vintages can vary and we will contact you if there are changes to your order.

Insurance on all international deliveries are based on a per shipment basis, at a rate of 1.5% of the value of your order.

All prices are quoted in Australian Dollars (AUD).

Freight and Insurance charges are subject to change without prior notice.

A minimum purchase applies per order of a carton of 12, except where otherwise stated.

The Australian Goods and Services Tax (GST) and Wine Equalisation Tax (WET) is refundable and discounted on wines.  This will be deducted from the price of the wine at the time of processing your account.  This is only applicable to orders placed and shipped outside of Australia.

DISCLAIMER 

Chancellors Cellars™ believes in drinking responsibly.  Under the Liquor Control Act 1998 for Victoria, Australia,  it is illegal for persons under the age of 18 to purchase alcohol from this site.  It is an offence to sell or supply alcohol to or to obtain for persons under the age of 18. 

Chancellors Cellars™    

ABN No. 11 806 263 393

Liquor License Nos. 337 526 06 & 360 674 16