Chancellors Cellars

 

 

TERMS & CONDITIONS  

 

 

 

 

Chancellors Cellars™ offers you goods for sale on the following terms:

 

All goods are offered subject to continuing availability and Chancellors Cellars™ reserves the right to amend advertised prices and offers without prior notice.

All prices quoted are inclusive of GST.

Chancellors Cellars™ requires payment in full to confirm any order and reserves the right to withhold a delivery of goods until payment in full has been received.

Title to goods remains with Chancellors Cellars™ until payment in full is received. In the event of payment by cheque, this is upon clearance of the cheque.

Chancellors Cellars’™ liability in the event of any loss in transit or inability to supply is limited to reimbursement of the amount you have already paid.

All goods must be inspected upon delivery and any claim must be made within one (1) day.  If a delivery fails to arrive in good order we will  arrange collection and  a refund (including delivery charges) or product replacement of equal value. 

Deliveries are made to the address provided by you when ordering goods from Chancellors Cellars™  rather than to a specific individual. 

Chancellors Cellars™  will deliver the goods to the address you specify in your order, subject to their availability.  The person (s) at the delivery address who receives the goods will be presumed to be the authorised person to receive those goods and must 18 years of age and over.  Once you receive the goods you will be responsible if they become damaged, lost or stolen.

Goods will not be left unattended.  If  no one is home  to receive the delivery, the goods will be taken to the nearest Post Office and a card to that effect will be put into your letter box.

All data, prices and offers  on this website is believed to be correct. Changes may occur from time to time which may not necessarily be reflected on this website.  Chancellors Cellars™  therefore reserves the right to change the data, prices and offers subject to change and availability without prior notice.

Offers and prices are subject to change and availability without prior notice.  

All orders made to Chancellors Cellars™  are subject to confirmation and acceptance by  Chancellors Cellars™.

Chancellors Cellars™  reserves the right to accept, refuse, or limit your order for any reason including, but not limited to the unavailability of a product, incorrect pricing, vintages or any other errors in relation to product descriptions on this website.  The order acknowledgement is not a contract and does not constitute an acceptance of your order, but only a record of your offer to purchase particular item (s) at a particular price.

Please select your products carefully, as no refunds are given for goods because of a change of mind, or you no longer require them, or they are incompatible with your sensory taste. 

 

 

 

 

CONDITIONS OF ORDERING

 

 

 

To order alcoholic beverages you must be 18 years of age and over.

A minimum purchase applies per order of a carton of 12 (Eg 750ml x 12 bottles equates to one carton, or 750ml x 6 bottles equates to one carton) or except where otherwise stated. (Eg Johnnie Walker 700ml x 1 equates to one single item).

Cheque payment can be made to "Chancellors Cellars" and must be posted to Chancellors Cellars,  PO Box 964, Eltham, Vic., 3095. Cheque payment orders may be placed via fax or mail, Fax  Number:  (03) 9431 4439, but will not be processed until the payment has been received and funds cleared.  Please ensure that the following information is included in your order:   Case Quantity, Name of Product, Total Price including delivery charge (please view Delivery Section), Your Name, Address, Phone Number (home & mobile), Delivery Address and Information (you may obtain a copy of the order form by clicking the "Fax and Mail Order" button above). 

Direct Deposit is available via the Internet or at the Bank (please click on the "Direct Deposit " button above for further details).  

 

 

 

 

 

PRODUCT AVAILABILITY & CHANGE OF VINTAGES

 

 

 

 

 

Chancellors Cellars™ will attempt to fulfil orders in the specified vintages and we will make every effort to keep the vintage on products listed on this web site up to date.  Unfortunately, vintages and prices  on particular products may change without notification from our suppliers.  Thereby resulting in the website displaying the incorrect vintage or prices  on such a product or products. 

 

Chancellors Cellars™ cannot accept liability for any inconvenience or loss in the event that an incorrect vintage or product which has been shipped.

 

 In the instance that Chancellors Cellars™  is aware of the  unavailability of a particular wine or vintage we will contact you by phone or email to notify you of the changes and you will be given the opportunity to amend your order accordingly.

 

 

 

 

 

GUARANTEE  

 

 

 

 

Chancellors Cellars™ makes every effort to ensure the best condition of goods despatched.  

   

 

 

 

 

REFUND  

 

 

 

 

 

Choose products wisely as Chancellors Cellars’ ™ does not refund money for products which are incorrectly selected.  

 

 

 

 

 

 

 

DELIVERY  

 

 

 

 

Costs of Road Delivery to your door are as detailed in the Delivery Section on this web site.  Please allow 14 - 21 days for delivery (for cheque payments – cheques must firstly be cleared before order is processed).

 

All freight charges will be added to you order automatically via our shopping cart at the time of processing for International and Australia Wide delivery prior to you accepting and processing the order.

 

Any deliveries requiring redelivery, or redirection from an address provided by yourself to new address provided by the recipient, will incur an additional delivery charge.

 

To ensure prompt on time deliveries you must provide a home telephone number for delivery address, and instruction if no one is home.

 

 

 

 

 

 

 

DISCLAIMER 

 

 

 

Chancellors Cellars™ believes in drinking responsibly.  Under the Liquor Control Act 1998 for Victoria, it is illegal for persons under the age of 18 to purchase alcohol from this site.  It is an offence to sell or supply alcohol to or to obtain for persons under the age of 18. 

 

 

 

 

Chancellors Cellars™    

ABN No. 11 806 263 393

Liquor License Nos. 337 526 06 & 360 674 16